JRNY: AI-Powered Sales CRM

Updated July 2026

AI-powered CRM platform with contact enrichment, LinkedIn outreach automation, built-in calling, signal detection, and a human-in-the-loop approval queue. Import thousands of contacts from LinkedIn or Excel in under a minute. Built by BetterQA for agencies and sales teams.

Key Features

• LinkedIn automation - Import from Sales Navigator, then visit profiles, send connection requests, send messages and InMail, and like or comment on posts
• AI contact enrichment - Find work emails, phone numbers, and prospect research automatically
• Approval queue - AI drafts every email and LinkedIn message; nothing sends until a human approves it
• Built-in calling - Click to call with Infobip WebRTC, automatic recording, and AI transcription
• Signal detection - 13 buying-signal types including funding, hiring, leadership change, and RFQ detection
• Email intelligence - Leads and live opportunities extracted from your connected inbox
• Excel and CSV import - Import 1000+ contacts in under a minute with AI column mapping
• Meeting notes AI - Paste raw notes and JRNY extracts contacts, tasks, and follow-ups
• Multi-tenant support - Separate client workspaces with role-based access and audit logs

Automation and integrations

JRNY connects to Gmail (send, sync, reply tracking, no open tracking), LinkedIn (Sales Navigator import and outreach automation), Google Drive (sync and AI contract extraction), Stripe (billing), and Infobip (calling). It also pulls enrichment and intent data from RocketReach and Leadfeeder, and bridges to the BetterQA tools Hireo and BetterFlow.

JRNY is AI-native: it ships with a built-in automation layer (a Model Context Protocol server with more than 60 tools) so the CRM can be operated in plain language from AI assistants like Claude or Cursor. It also accepts prospect and enrichment data through secure inbound ingestion endpoints and receives webhooks from Stripe, Infobip, and Gmail.

For developers, JRNY has a partner API. A workspace admin creates a scoped API key in settings and sends it in the X-API-Key header to read companies and push prospect and enrichment data in. Every key is isolated to your workspace and every call is logged. A full developer SDK is on the roadmap.

Frequently asked questions

• Does JRNY send messages on its own? No. AI drafts the emails and LinkedIn messages, but they wait in an approval queue until a human approves them.
• Can JRNY automate LinkedIn outreach? Yes. After importing from Sales Navigator, JRNY can visit profiles, send connection requests, send messages and InMail, and engage with posts.
• Does JRNY have built-in calling? Yes. Browser calling through Infobip with automatic recording and AI transcription logged to the contact timeline.
• Can agencies manage multiple clients? Yes. Multi-tenant workspaces keep each client's data separate, with role-based access and per-workspace AI settings.

Why Agencies Choose JRNY

Most CRMs are built for enterprise sales teams, not agencies. JRNY is purpose-built for service businesses managing multiple client relationships, with features like project health scoring and automated status updates. Data is hosted on Supabase with SOC 2 Type II certified infrastructure, and AI processing uses OpenRouter with zero-retention providers.

According to Clutch research, BetterQA has been rated 4.9/5 based on 64 reviews, and was named a Clutch 500 company in 2026.

Explore JRNY

Built by BetterQA, a software testing company that builds its own tools.